AI Replies
Reply to 100% of your Google reviews in under 5 minutes
AI automatically replies to your 3-5 star reviews in the customer's language, with your brand voice. Negative reviews go to drafts with an alert, so you keep control where it matters.
Avis · aujourd'hui
47 répondus
Super service, équipe au top ! Je recommande vivement.
Merci Sophie pour votre retour ! Ravis que votre expérience ait été à la hauteur. À très vite.
Déjà traités
Fewer than 30% of Google reviews get a reply within 7 days. Your local SEO is paying the price.
89% of consumers read review replies before choosing a business (BrightLocal 2024), and Google officially confirms that replying to reviews improves local ranking. We automate for real: direct publishing on positive reviews, mandatory draft on negative ones, all in the customer's language.
Replies in under 5 minutes
New reviews are detected continuously, the reply is generated and published to Google Business Profile. No human intervention on 3-5 star reviews.
8 languages detected automatically
The system identifies the original language of the review and replies in that language: FR, EN, ES, DE, IT, PT, NL, AR. Perfect for tourist or border areas.
Safeguards by star rating
1 and 2 star reviews are never published automatically: mandatory draft, email alert. Customisable sensitive keywords for automatic flagging. Zero risk of slip-ups.
Personalised brand voice
Free-form prompt per location, dedicated signature, maximum number of sentences. Inherited automatically from the brand for multi-location deployment in just a few clicks.
Comment ça marche
3 étapes, pas une de plus
- 01
Connect Google Business Profile
Secure connection in 2 minutes. Your existing reviews are imported, new ones arrive in real time.
- 02
Configure your brand voice
In the location settings: tone prompt (e.g. "warm, casual, local feel"), signature, auto-publish or always-draft mode. 5 minutes per listing.
- 03
AI runs, you only handle the negatives
80% of your reviews (3-5★) are handled without you. You only get an email for negative reviews: open, tweak the draft, publish in one click.
Reply time
Between the review going live and our response
3-5★ reviews answered
0% of negative reviews published without validation
Detected automatically
FR, EN, ES, DE, IT, PT, NL, AR, reply in the original language
« Before, I replied to 3 reviews out of 10. Today I reply to all of them, in 5 minutes a day instead of an hour. »
The complete suite
13 more tools included in your subscription.
From €59/month per location. All-inclusive, no usage-based billing.
SMS & Email Campaigns
Automatically request reviews from satisfied customers
DiscoverSmart Reports
AI insights and personalized recommendations
DiscoverSocial Media
7 networks, one click
DiscoverMulti-location Dashboard
All your locations in one view
DiscoverSEO Articles
Optimized articles published automatically
DiscoverQR Codes
Connected QR Codes with analytics
DiscoverCompetitor Analysis
Monitor your competitors in real time
DiscoverStore Locator
An embeddable Store Locator for your website
DiscoverGBP Optimization
Optimize your Google listing automatically
DiscoverSEO Tracking
Your search rankings tracked location by location
DiscoverGBP Hub
Your Google listing monitored, real data
DiscoverGMB Chat
Messenger, Instagram and WhatsApp in one place
DiscoverMCP Connector
Run GMB Club from Claude, ChatGPT or Cursor
DiscoverNo-code automation
Connect GMB Club to all your tools
DiscoverQuestions fréquentes
Will the AI say anything to my unhappy customers?
No. 1 and 2 star reviews are NEVER published automatically. They go to drafts, you get an email alert, and you validate or rewrite before publishing. You can also set sensitive keywords that force a draft (e.g. "food poisoning", "refund", "lawyer").
Will my customers notice it's an AI?
The prompt includes your brand voice (free-form), your signature, and a maximum number of sentences to keep things natural. The model is instructed never to invent contact details or facts you haven't provided. The result: short, personalised replies, without the generic "thank you for your review" formulas.
I'm multilingual, won't it work for me?
It will. The system detects the original language of the review and replies in that language. 8 languages supported: FR, EN, ES, DE, IT, PT, NL, AR. A German customer gets a reply in German, even if Google shows it to you translated.
Can I keep control of every review if I prefer?
Yes. You can choose: 100% automatic mode, hybrid mode (auto on positives, manual validation on negatives), or 100% manual mode where every reply goes through a draft you approve in one click. Your workflow, not ours.
How many locations can I connect?
Unlimited per brand. The brand voice, signature and rules set at the brand level are inherited automatically by every new location. Multi-location deployment in a few clicks, with no double data entry.
Reply automatically to your Google reviews, without losing your brand voice.
Every month, an average local business receives between 5 and 50 reviews on its Google Business Profile listing. According to BrightLocal 2024, 89% of consumers read business replies to reviews before making a buying decision, and Google officially confirms that replying to reviews improves local ranking in Maps results. Yet fewer than 30% of UK small businesses reply to more than half of their reviews, for lack of time. The cost of this inaction is twofold: loss of local SEO visibility (Google favours active listings) and loss of prospect trust (a review without a reply signals an inattentive business).
GMB Club AI Replies is built to completely remove the burden of replying to 3-5 star reviews, which account on average for 80% of the volume. Our system automatically scans your connected Google listings every 5 minutes, detects the original language of each review among 8 supported languages, generates a personalised AI reply in the brand voice you've defined, and publishes it directly to Google Business Profile. 1 and 2 star reviews, however, are never published without your approval: they are prepared as drafts and you receive an immediate email alert. This hybrid logic, full automation on positives, human oversight on negatives, is the only way to hit 100% reply rate without any risk of slip-ups. Multi-location, multi-language, no usage-based surcharge.
Stop missing 70% of your reviews.
7-day free trial, no credit card. 2-minute setup, multi-location rollout in a few clicks.