The Reviews Agent replies to your Google reviews in under 5 minutes
It replies on its own to your 3 to 5 star reviews, in the customer's language and with your brand voice. Negative reviews are submitted to you as drafts with an alert, so you keep control where it matters.
Up to one week free · No commitment
Reviews · today
47 answered
Great service, fantastic team! I highly recommend.
Thank you Sophie for your feedback! We are delighted your experience lived up to expectations. See you very soon.
Already handled
Fewer than 30% of Google reviews get a reply within 7 days. Your local SEO is paying the price.
89% of consumers read review replies before choosing a business (BrightLocal 2024), and Google officially confirms that replying to reviews improves local ranking. We automate for real: direct publishing on positive reviews, mandatory draft on negative ones, all in the customer's language.
Replies in under 5 minutes
New reviews are detected continuously, the reply is generated and published to Google Business Profile. No human intervention on 3-5 star reviews.
8 languages detected automatically
The system identifies the original language of the review and replies in that language: FR, EN, ES, DE, IT, PT, NL, AR. Perfect for tourist or border areas.
Safeguards by star rating
1 and 2 star reviews are never published automatically: mandatory draft, email alert. Customizable sensitive keywords for automatic flagging. Zero risk of slip-ups.
Personalized brand voice
Free-form prompt per location, dedicated signature, maximum number of sentences. Inherited automatically from the brand for multi-location deployment in just a few clicks.
3 étapes, pas une de plus
- 01
Connect Google Business Profile
Secure connection in 2 minutes. Your existing reviews are imported, new ones arrive in real time.
- 02
Configure your brand voice
In the location settings: tone prompt (e.g. "warm, casual, local feel"), signature, direct publishing once the Reviews Agent is on, or always-draft mode. 5 minutes per listing.
- 03
The Reviews Agent replies, you handle the sensitive ones
Once switched on, the Reviews Agent handles reviews above the minimum rating you chose. For the others, you get an email: open, tweak the draft, publish in one click.
Reply time
Between the review going live and our response
3-5★ reviews answered
0% of negative reviews published without validation
Detected automatically
FR, EN, ES, DE, IT, PT, NL, AR, reply in the original language
« Before, I replied to 3 reviews out of 10. Today I reply to all of them, in 5 minutes a day instead of an hour. »
13 more tools included in your subscription.
From €59/month per location. All-inclusive, no usage-based billing.
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DiscoverSMS & Email Campaigns
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AI insights and personalized recommendations
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All your locations in one view
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Your Google listing monitored, real data
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Run GMB Club from Claude, ChatGPT or Cursor
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Connect GMB Club to all your tools
DiscoverQuestions fréquentes
Will the Reviews Agent say just anything to my unhappy customers?
No. 1 and 2 star reviews are NEVER published automatically. They go to drafts, you get an email alert, and you validate or rewrite before publishing. You can also set sensitive keywords that force a draft (e.g. "food poisoning", "refund", "lawyer").
Will my customers notice it's an AI?
The prompt includes your brand voice (free-form), your signature, and a maximum number of sentences to keep things natural. The model is instructed never to invent contact details or facts you haven't provided. The result: short, personalized replies, without the generic "thank you for your review" formulas.
I'm multilingual, won't it work for me?
It will. The system detects the original language of the review and replies in that language. 8 languages supported: FR, EN, ES, DE, IT, PT, NL, AR. A German customer gets a reply in German, even if Google shows it to you translated.
Can I keep control of every review if I prefer?
Yes. You can choose: 100% automatic mode, hybrid mode (auto on positives, manual validation on negatives), or 100% manual mode where every reply goes through a draft you approve in one click. Your workflow, not ours.
How many locations can I connect?
Unlimited per brand. The brand voice, signature and rules set at the brand level are inherited automatically by every new location. Multi-location deployment in a few clicks, with no double data entry.
Reply to your Google reviews with the Reviews Agent, without losing your brand voice.
Every month, an average local business receives between 5 and 50 reviews on its Google Business Profile listing. According to BrightLocal 2024, 89% of consumers read business replies to reviews before making a buying decision, and Google officially confirms that replying to reviews improves local ranking in Maps results. Yet fewer than 30% of UK small businesses reply to more than half of their reviews, for lack of time. The cost of this inaction is twofold: loss of local SEO visibility (Google favours active listings) and loss of prospect trust (a review without a reply signals an inattentive business).
The GMB Club Reviews Agent is built to greatly lighten the burden of replying to 3-5 star reviews, usually the bulk of your reviews. Our system automatically scans your connected Google listings every 5 minutes, detects the original language of each review among 8 supported languages, writes a personalized reply in the brand voice you've defined, and, once the agent is switched on, publishes it directly to Google Business Profile. 1 and 2 star reviews, however, are never published without your approval: they are prepared as drafts and you receive an immediate email alert. This hybrid logic, direct replies on positives and human oversight on negatives, lets you answer your reviews without any risk of slip-ups. Multi-location, multi-language, no usage-based surcharge.
Stop missing 70% of your reviews.
Up to one week free. No commitment. 2-minute setup, multi-location rollout in a few clicks.