The spa that answers everything
Les Bains du Marais
Spa & hammam · Paris
98% of reviews answered and 817 calls in one month, +22%.
The results measured with GMB Club.
Reviews answered (before 78%)
Calls in April 2026
Reviews received
Reviews via QR code
Articles published
The context
The starting point
A long-established Paris spa and hammam with a steady stream of reviews that were handled unevenly. The challenge was to answer everything without spending whole days on it, and to bring the rating back up.
The solution
What was activated
Reviews Agent on every incoming review, QR codes at the front desk to capture feedback in the moment, SEO/GEO articles about the treatments, and tracking of calls received from the Google listing.
- Review collection
- Reviews Agent
- In-store QR codes
- SEO/GEO articles
- Google Business traffic
More wins from the community.
Tout Le Monde En Parle
Restaurant club · Paris Society group
1,389 reviews received since February, rated 4.81, all answered, 76 articles published.
Camping La Devèze
Family campsite
+140% listing views, +200% calls, +309% website clicks in 1 month.
Pharmacie Veau
Local pharmacy
Google rating from 4.55 to 4.88, 86% of reviews answered versus 42% before, 18 articles published.
The next win could be yours.
First month free, no commitment, up and running in 10 minutes.