The top rating in peak season
Excursion Guadeloupe
Boat excursions · Sainte-Anne
Rated 5.0 out of 5 with 90% of reviews answered in peak season.
The results measured with GMB Club.
Rating of reviews received (before 4.83)
Reviews answered (before 55%)
Reviews received
The context
The starting point
A boat excursion operator in Guadeloupe whose bookings depend entirely on online reputation, with reviews peaking during the season.
The solution
What was activated
Review collection at the end of each excursion and the Reviews Agent to keep up the pace when trips come back to back.
- Review collection
- Reviews Agent
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