Cancellation and Refund Policy

Cancelling during the trial

You can cancel at any time during the trial, online, from the Subscription page of the app. No amount is charged, and you keep access to GMB Club until the end of the trial period.

Your trial end date, which is also the date of the first payment, is shown before your card is saved, then sent to you by email.

Cancelling after the trial

The subscription is charged monthly until cancellation, with no commitment. You can cancel at any time, online, from the Subscription page of the app. Cancellation takes effect at the end of the current month: you keep access until then.

The month already started is not refunded pro rata. No cancellation fee applies.

Your account and data are kept after cancellation so you can come back whenever you like, up to 3 years after your last login. You can request their deletion at any time from the Data deletion page.

If a payment fails

If a payment is declined, we let you know by email and further attempts are made automatically. If it is not settled, access to paid features is suspended, then the subscription is closed and unpaid invoices are voided.

Accounts created before 3 October 2026

Accounts opened before that date keep the conditions accepted when they were created, including the free plan after cancellation.

Need help?

For any question about an invoice, a payment or a cancellation, write to [email protected]. We reply within 48 working hours.